Política de Privacidad

Introduction

NearPew ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mutual aid coordination service.

This service is intended for users located in the United States. By using NearPew, you agree to the collection and use of information in accordance with this policy.

Information We Collect

Information You Provide

• Account Information: Email address, display name, and optionally your full name
• Profile Information: Phone number, address, city, state, and ZIP code (all optional)
• Community Content: Needs you post, offers you make, and messages related to matches
• Preferences: Language preference, notification settings

Information Collected Automatically

• Log data (IP address, browser type, access times)
• Device information
• Usage data (pages viewed, actions taken)

How We Use Your Information

We use the information we collect to:

• Provide and maintain the service
• Connect members who need help with those who can provide it
• Send notifications about matches, membership, and service updates
• Improve and personalize your experience
• Ensure the security and integrity of the service
• Comply with legal obligations

Information Sharing

We share your information only in these limited circumstances:

• With Coordinators: Community coordinators can see your name and, after a match is confirmed, your contact information to facilitate help
• With Matched Helpers: When you're matched with someone, they will see the information needed to provide help
• Service Providers: We use trusted third parties for hosting, email, and analytics
• Legal Requirements: When required by law or to protect rights and safety

We do not sell your personal information.

Data Security

We implement appropriate security measures to protect your information, including:

• Encryption of data in transit (HTTPS)
• Encryption of data at rest
• Application-level encryption of sensitive fields (phone, address)
• Regular security audits
• Access controls and audit logging

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Export: Download your data in a portable format
• Opt-out: Unsubscribe from non-essential communications

California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights:

• Right to know what personal information we collect and how we use it
• Right to delete your personal information
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at privacy@nearpew.org or use the settings page in your account.

Data Retention

• Active accounts: Data retained while account is active
• Completed needs/matches: Archived after 90 days, deleted after 2 years
• Deleted accounts: Soft deleted for 30 days, then permanently removed
• Audit logs: Retained for 2 years for security purposes

Children's Privacy

NearPew is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

Cookies

We use essential cookies to maintain your session and preferences. We do not use third-party tracking cookies. If we use analytics, we use privacy-respecting services that do not track individuals across sites.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@nearpew.org
• Mail: NearPew, 123 Main Street, City, ST 12345